FAQ

If you have any questions or concerns, then please get in touch with our customer support and relations team.

What Condition Are Your Items In?

BRAND NEW and in the original packaging -unopened. Pristine condition every time guaranteed. (Warranty included when carried)

Am I required to have an account with Multitude Value Project or Any Payment Services to check out?

No. Though we recommend creating an account really quickly to ensure the best discounts and chances to win prizes. If you experience any issues, then please reach out. We accept all payment methods.

Are Returns Permitted?

 Yes, free returns are provided, you may return your item within 30 days guaranteed. Just open a return and let us know why. We will then send you the shipping label. Please make sure your item is in its original condition and packaging.

When Will My Order Arrive?

All items’ delivery estimates will be in the
item’s description. This is the max estimate with covid-19. Items usually
arrive in one business week. Tracking will be provided.

Can You Ship to hawaii/alaska?

Yes, please reach out for a shipping quote.

I Don't live in the United states. can we arrange freight?

 It depends. Feel free to message or call us and we will certainly try to arrange something as cheaply as possible.

Do I Get a warranty with my purchase?

Yes, if a warranty is provided by the brand/manufacturers, it will be included.

I am a business owner or reseller/brand owner. Will you do business with me?

 Yes, we will provide custom solutions and expert advice. Please get in touch & join our network.

I am a non profit/charity organizer. Will you work with me?

Absolutely, feel free to reach out and we would love to see if we can work together in any way possible.

What charities do you work with?

Funds are used to develop emergency solutions and critical aid with the newest technology and methods available. MULTITUDE VALUE PROJECT is also aligning with nonprofits and charities of all kinds to provide support where it is needed most.

I don't speak English, can we still do business? (No Hablo Ingles?)

Yes, we translate! Sí, hablamos español